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Welcome to FSB Online, First Savings Bank of Hegewisch online banking system.
FSB Online gives you immediate access to your account information 24/7 from your home, office or anywhere you may be! FSB Online combines convenience and flexibility while you easily conduct a wide range of personal or business banking transactions. Think of it as the ultimate drive-up!
With FSB Online, you can:
Sign up for Online Banking
To view a demonstration of Online Banking, click here
Q. Is there any special hardware or software required?
A. No. Just a personal computer with an internet browser that supports 128 bit encryption. The following browsers are acceptable: Microsoft Internet Explorer version 5.5 or higher (with Secure Sockets Layer support) or Netscape Communicator version 6.2 or higher.
Q. Is FSB Online secure?
A. Yes. Besides using 128-bit encryption, FSB Online is built with several additional safeguards to ensure your account information remains secure. Should someone attempt to access your account portfolio using an incorrect password more than four times, FSB Online will lock out the entire session from use. The lockout can only be cleared by a First Savings Bank of Hegewisch employee. Should you forget to logout of FSB Online, your session will automatically be terminated after 20 minutes of no activity.
Also, First Savings Bank of Hegewisch employees will never ask you for your password, or to email them personal information.
Q. What if my ACCESS ID and/or PASSWORD don’t seem to work?
A. There are a couple solutions to this problem. The most common issue is the placement of your CAPS LOCK key. Your Access ID and Password are case sensitive. The second most common issue is a complete lock-out of your account. If you weren’t sure of your Password, and began guessing or didn’t realize that you were entering your Password in the wrong case, you had only four chances to get it right. As a security feature, we lock-out all accounts if an incorrect Password in entered on the fourth try. The only way to reset a lock-out is to send us an e-mail using the "contact us" section of this website or calling (800) 752-8382 during regular business hours.
Q. Why does my "BACK" button exit me out of FSB Online and Bill Pay? Why can’t I bookmark the pages I use most often and be connected directly to those pages?
A. For security reason, your access to FSB Online is controlled by always having to go through a log in page where you must have a valid Access ID (Online Banking) or User Name (Bill Pay) and Password. To protect this, some pages within FSB Online and Bill Pay automatically expire. In these cases, using the BACK button puts you out of the Online Banking and Bill Pay Sites. For those same reasons, you cannot use your browser’s bookmarks to go directly into FSB Online or Bill pay without first going though the log in page. We suggest you bookmark www.fsbhegewisch.com, the bank’s home page, for easy access.
Q. What is the difference between Online Banking and Bill Pay?
A. FSB Online has teamed up with CheckFree, one of the nation’s largest provider’s electronic bill payments. You must be enrolled in FSB Online to use Bill Pay. Online Banking is used to check your balances, look for paid checks, or transfer funds between accounts in real time within First Savings Bank of Hegewisch bill payment program. FSB Online’s bill payment program can be used to schedule monthly payments to vendors such as credit cards, auto payments, utilities, and more.
Q. How do I get started using FSB Online Bill Payment service?
A. When you log on to FSB Online, you will see a button titled "Bill Pay." Click the button, and you will be given step-by-step instructions for enrolling. Once in the CheckFree site be sure to review all the features available to you.
Q. How does FSB Online Banking Bill Pay Work?
A. The Bill Payment service allows you to pay bills from your First Savings Bank of Hegewisch checking account. Bill Payment eliminates the time consuming process of writing checks, addressing envelops and applying stamps. You will need to schedule your payments at least four (4) business days in advance of the payment date, which is the date you want the payment to reach your payee. You can even schedule reoccurring payments, saving valuable time months in advance. Keep in mind, however, that you should always have funds available to cover the payment on the scheduled payment date. The Bill Pay service also gives you the ability to request e-bills (electronic bills) from a payee.
Q. How soon can I start making payments using FSB Online Bill Pay?
A. Once you submit the separate online enrollment for FSB Online Bill Pay, you can begin scheduling payments almost immediately. Enrollment also provides you the CheckFree Guarantee protecting you against fraud and late payments.