Secure Your Finances with First Savings Bank of Hegewisch
At First Savings Bank of Hegewisch, your financial security is our top priority. Here are some essential tips to help you protect your debit card and ensure your transactions remain safe and secure.
Keep Your Card Information Private
- Never share your PIN: Your Personal Identification Number (PIN) is the key to your account. Keep it confidential and avoid writing it down.
- Beware of phishing scams: Do not respond to emails, texts, or calls asking for your card details. First Savings Bank of Hegewisch will never request this information via these channels.
Report a Lost or Stolen Card
To report an ATM or FSBH Visa® Debit Card as lost or stolen please contact us at (800) 752-8382. If it is after normal business hours, please call (800) 554-8969. Please have your card number available when calling.
Monitor Your Account Regularly
- Check your statements: Regularly review your bank statements and transaction history for any unauthorized activity.
- Set up alerts: Use our mobile banking app or login to online banking to set up transaction alerts. This way, you’ll be notified of any suspicious activity immediately. You can also block transactions you normally do not do.
Use Secure ATMs and Payment Terminals
- Inspect ATMs: Before using an ATM, check for any unusual devices attached to the card slot or keypad. These could be skimming devices.
- Choose reputable merchants: When making purchases, use your card at well-known and trusted retailers.
Protect Your Card Physically
- Keep your card safe: Store your debit card in a secure place and avoid carrying it with you unless necessary.
- Report lost or stolen cards immediately: If your card is lost or stolen, contact First Savings Bank of Hegewisch immediately to block the card and prevent unauthorized transactions.
Use Online Banking Safely
- Secure your devices: Ensure your computer and mobile devices have up-to-date antivirus software and firewalls.
- Use strong passwords: Create complex passwords for your online banking accounts and change them regularly.
Stay Informed
- Educate yourself: Stay updated on the latest security practices and potential threats. Visit our resource center for more information.
By following these tips, you can help safeguard your finances and enjoy peace of mind. For more information or assistance, please contact our customer service team at First Savings Bank of Hegewisch.
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