New Online Banking - August 27, 2026

Important Information

We are excited to announce that we are upgrading our online banking system.  The new system will be available at 9AM on August 27, 2026 and will impact both online banking and our mobile app.

There is no change to the login process. You will continue to login directly from our website. Your user name and password will not change. 
 
The mobile app will need to be updated the first time you login. Open the current app and you will be prompted to download the new app.  Once it is downloaded, login with your existing User ID and Password.  You may then delete the old app.  If you are not redirected to download the app, simply go to the Apple Store or Play Store and search for our app (FSB of Hegewisch). You will need to reestablish your biometrics if you utilize this feature on the App. 
 
You will need to reestablish your Notifi® SecureAlerts if they were setup through the mobile banking App.  Alerts setup through online banking will carry over.   We encourage you to take advantage of Notifi® SecureAlerts for your protection and to keep you informed of your account activity.  Choose from dozens of alerts categorized by Security, Balance, Transaction, Transfers and more at no charge. Visit our Online Banking Video within the Education center to learn how SecureAlerts work.

 

Key Dates You Need to Know

There are several key dates to keep in mind. In order to prepare for the upgrade, you will not be able to create new bill payments starting on Tuesday, August 25, 2026 until the upgrade completes on Thursday, August 27, 2026.  All bill payments scheduled prior to August 25, 2026 will continue to be processed. After the upgrade full functionality to bill payment will be available.  All previously scheduled recurring payments will carry over.   However, payee addresses in Bill Payments need to be complete and accurate for payee information to transfer to the new system.  We recommend making note of your current payees and account numbers to ensure you can confirm all information transferred correctly once the new system is live.  Please note that previous bill payment history WILL NOT be displayed on the new site.
 
Between Tuesday, August 25, 2026 and Wednesday, August 26, 2026 Online Banking will be in Read Only mode.  You may view your account balances but will not be able to complete any transactions or transfers. For example, you will not be able to initiate Zelle® transactions until the upgrade is complete.  Internal transfers between accounts will also not be available.   Our 24 Hour Telephone Banking system will be available and fully functional. You can make transfers between your account using telephone banking.  Call (888) 777-0681 or (773) 646-0071 to access telephone banking. 

 Although we anticipate a seamless transition, please reach out to us at (773) 646-4200 if you experience any issues. 

 

Download the FSBH mobile banking app from your app store provider. If you have any questions, please check out our mobile banking video.